How to return an item

In order to return an item you must contact us within 14 days by sending an e-mail to info@vitaglianogioielli.it or by calling us at the following number +390815561143 ,specifying the reason why you want to return the item.
Yuo must return the item within 30 days.

If the request is approved, you will be sent an e-mail explaining how to return the item and shipping costs will be charged to the customer.

Should the item be defective , damaged or not corresponded to the description provided, you will recieve a refund wich includes the shipping cost.

It is highly recommended that you carefully pack the item in order to prevent it from damaging. Shipipping with tracking and signature on delivery is compulsory.